BLOCKING OF DEBIT CARD THROUGH SMS
Debit Card holders can block / hotlist their Debit Card by sending SMS to 9243755121 from card holder’s registered mobile number by referring Account Number or Debit Card Number as per the format given below:
A. SMS Format for HOTLISTING using Account No
HOT <15 Digit Account No>
e.g. HOT 133101021000596
B. SMS Format for HOTLISTING using CARD No
HOT <16 Digit Card No>
e.g. HOT 4213410000000000
C. SMS Format , if multiple cards are linked to a single account
HOT <15 Digit Account No>
e.g. HOT 133101021000596
Bank will respond as below
• Multiple cards ending with ------ linked to your account. To hotlist, send message as HOT <last 4 digit of card no>
• Re send SMS HOT <Last Four Digit of Card No> e.g. HOT 0162
The card will be hot-listed at the switch immediately and confirmation will be sent to the cardholder.
If no reply is received in 5 minutes, the cardholder has to call our 24 x 7 Customer Care Centre to get the card hot-listed: Toll free number 1800 425 9992/5885/4066